Our Privacy Policy

We are Heartwood Lumber and our web address is https://www.heartwoodlumber.com.

We don’t currently allow any user comments or uploaded media on the site. We do update our gallery periodically with customer project photos, but those are usually taken by our own photographers and uploaded only with the customer’s consent.

Cookies

Cookies are used on our site for your convenience – so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

To put it simply, no one. We don’t sell or share your data with third parties. For internal marketing purposes we retain customer information so we can send product updates and relevant information to our customers. If you would like to be removed from our mailing list, please contact us and let us know, or select the Unsubscribe link in the last promotional email you received from us.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their own personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments and email forms may be checked through an automated spam detection service.